Website issue
Share the page address, the device or browser used, and what happened. Avoid including account passwords or private documents.
FAMILY BENEFIT / CONTACT
Get to the right place.
Website questions, privacy requests and insurance service need different kinds of support. Here’s where to start.
WEBSITE & PRIVACY
Contact Family Benefit
For a website problem, a question about our content, or a privacy request, contact the website team.
Website contact details are being finalized.
Include the page address and a brief description. Please do not email Social Security numbers, payment details, medical records or sensitive policy documents.
EXISTING INSURANCE
Contact your insurer or agent
For billing, coverage changes, beneficiaries, cancellations or a claim, use the contact information on your policy or insurer’s official website.
Family Benefit cannot access policy records, accept payments, approve coverage or process a claim.
Find consumer insurance resourcesHelp us understand your request.
Privacy question
Describe the request and how you interacted with this website. Requests about another provider should go directly to that provider.
Content correction
Identify the statement and page, and include a reliable source if you have one. This helps us evaluate the correction.
Starting a plan
For a new coverage inquiry, begin with the age-selection page. It does not activate coverage.
Start here